Support Policy Page

Thank you for shopping in Alibaba.

If for any reason, you are not completely satisfied with the products you purchased, we invite you to check our refund and refund policy. This refund and refund policy was created by TERM feed return and return policy generator.

The following terms apply to any product you buy from us.

Interpretation and definition

explain

Words marked with capital letters are defined under the following conditions. The following definitions have the same meaning, whether they are singular or plural.

definition

For these refunds and refund policies:

The company (the company, us, us or ours in this agreement) is Alibaba.

"Goods" refers to the goods offered for sale in the service.

"Order" is the order you purchased from us.

Service refers to the website.

"Website" is Alibaba.

"You" means an individual who accesses or uses the Services, or a company or other legal entity (if applicable) that accesses or uses the Services on behalf of that person.

The right to cancel your order.





You have the right to cancel the order within 14 days without giving any reason.

The booking period is 14 days from the date when you receive the goods, or 14 days from the date when the third party (non-carrier) designated by you receives the goods.

To have the right to cancel, you must inform us of your decision through a clear notice. You can inform us of your decision in the following ways:

Send us an email: Alibaba.Shopingmall@gmail. rice

We will refund you within 14 days from the date of receiving the return. We will use the same payment method as your order, and you won't incur any expenses for returning the order.

Terms of delivery

To return the goods, please ensure that:

These items were purchased in the past 14 days.

The goods are in the original packaging.

The following items will not be returned:

Provide personal items according to your specifications.

The goods provided are not in conformity with the nature of return, quick damage or expiration.

For health or hygiene reasons, the goods are not sealed after delivery.

After delivery, according to its nature, the item is mixed with other items without distinction.





We reserve the right to refuse to return any products that do not meet the above return conditions according to our decision.